Accessibility Statement for Suffolk Information Partnership

This accessibility statement applies to http://suffolkinformationpartnership.onesuffolk.net/

This website is run by Suffolk County Council. We are committed to making our websites accessible for all those that use them. For example, that means you should be able to:

  • change colours, contrast levels and font size
  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some of our older ‘meeting minutes’ documents are not in an accessible format
  • the event calendar widget can be a hindrance to navigating the website when using a screen reader or keyboard
  • there are some images of text without alternative text
  • there is insufficient level of contrast with some of the smaller text when viewed without the contrast tool

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email infolink@suffolk.gov.uk
  • call 01473 265265 

We’ll consider your request and get back to you within 7 days.

Reporting accessibility problems with this website

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: InfoLink email infolink@suffolk.gov.uk or call 01473 265265.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Technical information about this website’s accessibility

Suffolk County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances and exemptions’ listed below.

 

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Images

Some images contain text, so people with dyslexia or using a screen reader will not be able to read the information. This doesn't meet WCAG success criterion 1.4.5 (Images of Text). We plan to remove or replace images containing text by December 2021. When we publish new content we’ll make sure our use of images meets accessibility standards.

Links

On some pages the purpose of each link can't be determined from the link text alone. This doesn't meet WCAG 2.1 success criterion 2.4.4 Link Purpose (In Context). We have fixed most of these links on our website and plan to fix this issue on all pages containing text by December 2021. When we publish new pages we’ll make sure link text meets accessibility standards.

PDFs and other documents

Some of our PDFs and other documents are not formatted so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2 (Name, role value). Any new documents we publish should meet accessibility standards where they are required for users who may have disabilities or impairments. 

Navigation

On some pages the tabbing order is not logical when navigating using a keyboard. This doesn’t meet WCAG 2.1 success criterion 2.4.3 Focus Order. 

Disproportionate burden

For Suffolk County Council’s approach to checking their websites and an explanation of how this site fits in with a ‘disproportionate burden’ please see: https://www.suffolk.gov.uk/about/web-accessibility/disproportionate-burden-assessment/

Contrast 

On some pages there isn't sufficient contrast between the colour of the smaller text and the background, making it hard to read the information. This doesn’t meet WCAG 2.1 success criterion 1.4.3 Contrast (Minimum). However, at present the colour contrast tools available for our users allow them to change pages to a format which is compliant.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards. 

Maps and Third party content

It is possible to view details about our partner organisations on Google maps. Online maps and mapping services are exempt from meeting the accessibility regulations, and we are not responsible for the content of external websites.

What we’re doing to improve accessibility

The website for the Suffolk Information Partnership is run by Suffolk County Council, and is used by a small number of staff members as well as professionals from partner organisations. Therefore, it is not a website for general public use, and as such it would be considered a disproportionate burden for Suffolk County Council to pay for a complete audit from external auditors. However we want this website to be accessible for all users, whether professional staff or members of the public, and so a basic check of the website has been completed, and plans are in place to fix these issues where possible.

Preparation of this accessibility statement

This statement was prepared on 21st September 2020. It was last reviewed on 28th May 2021.

This website was last tested on 28th May 2021 by Suffolk County Council.

We used a combination of methods to test the accessibility of infolink.suffolk.gov.uk, including:

  • Automated software (WAVE)
  • Manual sampling 

Suffolk County Council requires basic checks on websites that are independent of suffolk.gov.uk. You can read more about Suffolk County Council’s approach to checking websites for accessibility issues at the following link: https://www.suffolk.gov.uk/about/web-accessibility/disproportionate-burden-assessment/

As this is a fairly small website, we were able to carry out accessibility testing on all pages.

The guidance on basic checks for websites such as Suffolk Information Partnership is as follows:

They will be carried out by the service responsible for the website, based on:

The full accessibility test reports and details for Suffolk Information Partnership are available on request.