The Suffolk Information Partnership manages a secure, online referral process to support vulnerable customers and clients and help them access services that they may not be able to on their own.
If the client would like to be referred to another organisation in the Scheme, or the practitioner feels it is in their best interests, their personal details and support needs can be safely and swiftly passed on to other partner organisations who will get in touch with the client to offer support. The process, which means that the client only needs to tell their story once, is underpinned by an Information Sharing Agreement that outlines the responsibilities of each partner and and a Privacy Statement.
If your organisation is interested in joining the Warm Handover Referral Scheme please click here.
If you are a member of staff within an organisation already using Warm Handovers click here for information and guidance to help you.
Please note that the referral form is only for use by organisations, and is not for the public. If you wish to refer yourself or a family member to a service offered by the partners in the Scheme please contact the most appropriate organisation listed on the Partners' page.